At MonaVisa BV, we attach great importance to protecting your personal data and respecting your privacy. In this privacy statement, we provide a clear and transparent overview of how we handle your personal data.
This privacy statement applies to MonaVisa BV and the authorized persons working within MonaVisa BV, with registered office at Oostnieuwkerksesteenweg 3, B-8800 Roeselare and with company number BE 0867.710.431.
We are committed to protecting your privacy and handle personal data with the utmost care. MonaVisa BV complies with all applicable laws and regulations, including the General Data Protection Regulation (GDPR).
Why do we process your personal data?
We process personal data in accordance with the purpose for which it was provided:
- informing active customers about similar products through direct marketing (legitimate interest)
- providing information about possible security updates of our web applications
- sending newsletters, mailings and invitations (consent of data subjects)
- carrying out the administration in connection with our collaboration
How do we process your personal data?
GENERAL
- the processed data are limited to the data that we minimally need for the purposes for which they are processed
- We ask for your permission if we need it for the processing of your personal data.
- We have taken the necessary technical and organizational measures to ensure the security of your personal data.
- We do not pass on personal data to other parties unless this is necessary for the implementation of the purposes for which they were provided.
- We are aware of your rights regarding your personal data and we fully respect them.
WEBSITE
- On our website, personal data is collected through the contact form. This form requires your first and last name, email address, and the reason for contact (message). You can also provide your company name and phone number.
- We use cookies on our website. More information about this can be found in our cookie policy.
- This website contains hyperlinks to websites of other parties. These websites may also contain hyperlinks to our website. MonaVisa BV is not responsible for the privacy policies of these other parties or the use of cookies on their websites.
What personal data do we collect?
- personal identification data: name, first name, address, telephone number, mobile number, email address, company name and your VAT number.
Retention period of personal data
- MonaVisa BV does not retain personal data longer than necessary for the purpose for which it was provided or as required by law. As a general rule, we retain personal data for a maximum of 5 years after its last use.
Providing personal data to third parties
We may provide the information you provide to us to third parties if this is necessary for the implementation of the purposes described above.
For example, we use a third party for:
- our administration, invoicing and project monitoring
- maintaining the internet environment (web hosting, e-mail management, etc.)
- providing (and distributing) newsletters and invitations
- printing of corporate identity materials, etc.
We have made the necessary agreements with these parties to ensure the security of your personal data. We never share personal data with other parties with whom we have not concluded a data processing agreement.
Security of personal data
- We take appropriate technical and organizational measures to protect your personal data against unlawful processing, including:
- All persons who can access your data on behalf of MonaVisa BV are bound by confidentiality; all our employees have been informed about the importance of protecting personal data.
- We use a username and passwords on all our systems and for this purpose we use a password manager with a digital password vault.
- We make backups of the personal data in order to be able to restore them in the event of physical or technical incidents.
- MonaVisa BV cannot under any circumstances be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party.
Securing your own login details for websites, emails, newsletter systems, etc.
- MonaVisa BV cannot be held liable for storing your website login information. As a customer, you are solely responsible for the use of the website from your computer, IP address, and your identification data, as well as its confidentiality.
Your rights regarding your data
You have the right to access and correct or, in certain cases, delete the personal data we have received from you.
Complaints?
If you have a complaint about the processing of your personal data, please contact us immediately. You also have the right to lodge a complaint with the Data Protection Authority. This is the supervisory authority for privacy protection, Drukpersstraat 35, 1000 Brussels, Tel. +32 (0)2 274 48 00, email: commission@privacycommission.be
Changes to the privacy statement
MonaVisa BV may change its privacy statement. We will announce any changes on our website. It is recommended that you review this privacy statement regularly for any changes.
